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Call us for all your towing needs!
859-586-8999

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

OUR PARTNERS

  • FleetNet
  • Geico
  • Road America
  • INA
  • AAA

Testimonials

  • Prompt & Professional
    Emergency Roadside Assistance
    I want to thank you again for your prompt and professional service of our school bus on Friday, April 9th, 2010. We we're visiting the Creation Museum and had no idea where to turn for help with our vehicle. I believe that God puts people at the right place and time and you definitely we're placed in our path when we needed assistance. I appreciate your willingness to look at the bus immediately and to repair skillfully at a fair price. If I ever know of someone in your area that needs automotive service, I will be sending them to you!
    reviewicon, 11/21/2019

  • Helpful & Professional
    No question, just praise. We were helped today with our 5th wheel which broke an axle on I-275 by Ryan and Joe they were very knowledgeable, safety first, helpful and professional. My wife and I could not have been happier given the dire issue we were facing. Please thank them again from us.
    reviewicon, 11/21/2019

  • Felt Safe
    Emergency Roadside Assistance
    I want to say thank you to a driver. My teenage daughter and her friend were in Crestview this afternoon and her car wouldn't start. I wasn't able to get to her and called AAA. Your driver was there in less than 30 mins, got her car started, checked her alternator, and got her on the way. She was very nervous about some stranger coming but he made her feel safe the whole time. As a parent I could not of asked for more!!
    reviewicon, 11/21/2019

  • Professional & Efficient
    Emergency Roadside Assistance
    I just wanted to let you know how very satisfied I was when Ryan came and picked up our car. This was our 2nd experience with Ryan and both times he was very professional, patient and efficient. This 2nd time he was the THIRD truck AAA sent and boy was the 3rd time the charm. He conquered every obstacle (and there were many, hence the THIRD truck sent by AAA) with truly remarkable problem-solving skills and he was prepared with the tools he needed for each and every one of them. I have already told AAA that I will be requesting Smith's for every single roadside service I need in future. I have never had any complaints with your service in the past and all your drivers have been courteous and helpful in the extreme. Oh and the 2x4s! Awesome thinking on someone's part. Kudos, guys!
    reviewicon, 11/21/2019